CNBC mentioned that the battery within the Fitbit Ionic overheated, inflicting burns to the wearer. 174 instances of battery temperature too excessive, together with 118 customers with burns. Many individuals even put on the gadget whereas sleeping to watch their well being.
Amongst them are 2 folks with third diploma burns, probably the most extreme sort of burns, with the danger of affecting nerves. In the meantime, 2 different instances recorded 2nd diploma burns.
Within the official announcement, Fitbit said that this downside happens on account of many alternative causes. CPSC recommends that customers cease utilizing the bracelet instantly and get in touch with the corporate for a refund.
A consultant of the smartwatch firm mentioned: “This quantity is barely a small a part of the whole gadget offered.”
“We’ve obtained only a few instances of customers being injured by the product. The variety of folks burned by overheating batteries launched by CPSC accounts for lower than 0.01% of our international gross sales.
It may be seen that this case could be very uncommon and can’t be consultant of all our Fitbit bracelet merchandise.”The corporate’s consultant confirmed and mentioned that the corporate is recalling the Fitbit Ionic of consumers after the above incident.
Beforehand, the corporate constantly obtained unhealthy suggestions from clients concerning the battery of the Fitbit Ionic and requested for a refund.
CPSC says that Ionic clients will get a full $299 refund if they supply a purchase order receipt, and Fitbit can even provide a 40% off code on choose firm merchandise for a restricted time. time period.