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Over the previous few days, netizens have been making waves over an article “unmasking” a well-known cafe in Hanoi due to the unsatisfactory service.

Particularly, a Fb account named PH expressed outrage on the coverage of “sitting 60 minutes” at this cafe on Cau Giay Road. She recounted the incident as follows:

“In the present day was a really dangerous expertise I had at H.

I ordered meals from 8h36p, so calculate the time to pack and quiet down for about 3-5 minutes, then I begin working (I often work at H) at 8:40pm.

Going to a cafe to order a bottle of mineral water, sitting for an hour and then being kicked out, customers

And after I was busy plowing and hoeing, at 9:24 am, the male waiter made a loud announcement, verbatim: MY 1 hour sitting time is over, if you wish to sit extra please order extra meals => to not point out the rest however I’ve quarter-hour left???

Why is nobody knowledgeable after I order? Why not announce on H’s official web site or fanpage?

I do not know if that is an motion that has been communicated to the entire H chain or only one retailer at 299 Cau Giay. However at the moment, proper at that “reminder” time, I am actually embarrassed and really aggravated.”

Instantly after the publish was shared in a gaggle, it grew to become a scorching subject of dialogue on many boards.

The half supporting the way in which of the cafe mentioned that if everybody did the identical as Ms. H., maybe each cafe must shut early due to capital loss. She went in to order a bottle of water, sat for 1 hour to get pleasure from free electrical energy, free air-con and free wifi. “As clever as my sister, my hometown is full,” a netizen commented on this “unmasking” publish.

Going to a cafe, ordering a bottle of mineral water, sitting for an hour and then being kicked out, customers

Others pointed their noses on the well-known H. model and thought that the dealing with of the workers was too unprofessional. The cafe aspect can notify upfront and even paste the principles proper on the wall in order that prospects can perceive the rules. In any case, after the client ordered the meals, whereas sitting at work, he was kicked out like that, it actually should not be.

At present, the incident nonetheless creates very robust controversial opinions amongst netizens.